Very professional and courteous, also found leak

Sonar Leak Detection
5 Stars and I would give more stars if it was possible.
First let me state that I am a homeowner, not a construction or plumbing tradesmen. I am... read more not a family member, business associate or friend of Sonar Leak Detection or their technician Jonny. I am a homeowner who was given Jonny's name after trying a national leak detection company. The other company completely failed describing incorrectly a cold water leak in the concrete slab, in a location 10 feet away from where the true location of the leak was later demonstrated. To summarize: Sonar Leak Detection, 5 stars. The other leak detection company, 0 stars.

The short story:
Jonny from Sonar Leak Detection correctly identified the hot water leak and pipe location. Jonny took it upon himself and not at my request to return at no additional cost to me, and identified the leaking pipe location. Jonny took it upon himself to persist and find the leak. I have written this review without his knowledge. I highly recommend him.

The long story:
Through this process, I have learned it is extremely simple to decide between a hot water leak and a cold water leak, by simply turning off the inflow of water to the hot water heater and seeing if the water meter at the street is still spinning. If the water inflow to the hot water heater is off and the leak continues this would mean a cold water leak. If the leak stops it represents a hot water leak. It was clear that our leak was in the hot water line.

I was told about Sonar Leak Detection after trying another company. I had not known of Sonar Leak Detection and have no financial or family relationship to them. The technician Jonny, arrived on time and I was charged a fee that was quoted.

Jonny from Sonar Leak Detection, correctly found the hot water leak under the house concrete slab. He spent considerable time to map out the path of the leaking pipe. This was difficult, as it turns out, due to the thickness of the concrete slab. The 1st day, he left with a general idea of where the leak was, but I could tell he was not pleased with himself. He is friends with a plumber (Miseal at MJ Drain Cleaner) who was hired to fix the leak. Jonny and the plumber, Miseal, continued to talk and think about the situation. Jonny of his own accord called me and volunteered to come back a 2nd time, at no additional cost. The 2nd time he was able to localized the hot water leak which was later fixed by the plumber, Miseal.

This has to be one of the most professional service companies I’ve had the pleasure to work with in over 45 years of home ownership and would highly recommend. Johnny... read more was on time (even called before he came) and was a true professional from the moment he walked into our house (even putting on plastic booties), until I received his proposal only minutes after he left.
I have a small water stain on a second-floor ceiling close to a second-floor bathroom & air handler-closet, as well as an exterior wall. Johnny spent a good amount of his time assessing the situation (even running a water line test) and reviewing all the options for locating the source of the leak and cost for each. He even went so far as to give suggestions for ways I might be able to locate the source (and save some money) as well as discussing insurance options, all at NO CHARGE.
In short, I would highly recommend Johnny and ‘Sonar Leak Detection’ for his obvious knowledge, professionalism, and business ethics.

Everything went smoo

There was a leak we couldn't locate the source. Johnny was very thorough and helpful. He was knowledgeable and friendly. Very happy with the service.

Excellent! Isaiah was outstanding. Found out precisely where leak was.

I had a great experience with Jonny the Technician at this company. He was very knowledgeable and put me at ease that my problem was about to be resolved.... read more I would use the company again.

We had a huge water bill and began the hunt for a leak. After our handyman found no trace inside or out, we had to call a leak detection company.... read more Finding a ridiculous charge for most companies with a huge upfront fee, we found Sonar. Spoke to Johnny and his company Sonar Leak Detection comes out at no charge to find if you have a leak and location - he came out the next day and found nothing leaking currently and that it was something that had passed or a mistake by the water company. He wrote a letter to the water company about this for us. If you have a leak and repair it I have heard the water company will credit you with the bill overage charges.
What a relief. Johnny was bright, respectful, friendly and easy to work with- don’t hesitate to call Sonar immediately when in need. It will solve your water problems efficiently and hopefully save you in many ways.

Fantastic response time and service from Johnny, who answered my call on a Sunday evening, and who came Monday morning to pinpoint the source of a leak behind a... read more wall non-intrusively, and then do the plumbing repair immediately thereafter with minimal drywall needing to be removed. An expert leak detection company and licensed plumbing service all in one… what more could you ask for…trust me you don’t need to keep looking. You’ve found the company you want to call.

Johnny was courteous and thorough on his work and helpful on getting it resolved

Johny from Solar was very thorough and and patient in his investigation He discovered the leak when one of your competitors
did not

Jonny and Isaiah were very professional and extremely knowledgeable. They were tremendously honest with us and gave us great advice that saved us a significant amount of money but... read more put nothing additional in their pocket. How refreshing to get that level of honesty and integrity! They will certainly be our first and only call in the future when we have the need. Thank you, Sonar Leak Detection...classy operation!

Joniel was super profesional and detailed. Thank you for finding the mysterious leak in my house!

Excellent Service Since the First Phone Call on a Sunday ... Promt on time appointment ,
Polite , Professional ,knowledgeable and just a decent human being ..( Johnny )
Found our leak... read more in 45 mins right down to the hole in the copper pipe ..
Highly Recommend thier Services ..and Reasonable for what they do ... thanks again .

Great service, went above and beyond...

Very Happy, Jonny came out several months ago and could not pinpoint the leak after spending 3-4 hours. He said he would come back if there was any signs of... read more a leak. Well that day came and he showed up and found the leak as promised! Awesome!!

I don't add water to my pool anymore

Professional knowledgeable and very informative even gave me options for repair ask for Isaiah

Jonny Martinez is really good at what he does!! Don't waste your time with other businesses if you have a leak. He is thorough, professional, extremely knowledgeable and very helpful.

Jonny was very thorough, and persistent on locating the leak. Integrity all the way! I would highly recommend for your ext unfortunate leak detection needs.

When they say X marks the spot, X marks the spot with these guys! They hit the bullseye every single time! I’ve used them multiple times as a plumber here... read more in the South Florida area and I’ve had nothing but outstanding experiences with the team! If you have a leak and your a homeowner, don’t hesitate call Sonar!

Very professional and trustworthy

Very professional organization that I would highly recommend!

Sonar Leak Detection was great. Easy to schedule, fair pricing, and they quickly found my leak multiple plumbers missed!

Service was prompt, very competent, leaks were detected. The guarantee gives me peace of mind. Joniel and Isaiah were very professional, diligent and polite. Great job!

Isaiah was really friendly. He was explaining everything to me step-by-step. He was really professional. He is very nice and he is very good at what he does really would... read more use seminar again.

I had a water leak in my bathroom that was very difficult to locate, and I was referred to Sonar Leak Detection. Isaiah Garcia came out and was extremely professional,... read more knowledgeable, and thorough throughout the entire process.
He used thermal imaging, moisture detection equipment, and other specialized tools to carefully inspect my home. He didn't just assume where the leak was coming from. He double-checked his findings and then, with my neighbor's permission, inspected their unit as well. He was able to identify an issue with their shower and used a dye test to confirm that the water was making its way into my unit.
Isaiah took the time to explain everything he was finding and provided documentation and pictures of his findings. His attention to detail and willingness to go the extra mile made a stressful situation much easier to deal with.
I highly recommend Isaiah Garcia and Sonar Leak Detection to anyone dealing with a difficult-to-find water leak. Excellent service from start to finish!